Assurance Wireless: Free Government Phone, Lifeline, Free Phones, Prepaid Plans, Customer Service

Assurance Wireless is an FCC-licensed MVNO (Mobile Virtual Network Operator) that offers free data, calling, and texting in the United States to eligible citizens through the lifeline and ACP program. Lifeline provides free cell services while ACP includes a smartphone from a recognized brand. Assurance Wireless is one of the two largest free providers of free cell services besides Safelink Wireless.

Assurance Wireless is owned by T-Mobile and runs on its network. Assurance Wireless was founded in 2009 and has its headquarters in Warren, New Jersey.

Assurance Wireless Lifeline

The Lifeline program is a government program that provides eligible households free data, free unlimited calling, and free texting. The service is available to low-income households and special groups that meet eligibility criteria. Assurance Wireless is part of the Lifeline program.

Eligibility is based on state-specific criteria. These are the Lifeline eligibility criteria according to FCC.

• Low income
• Medicaid/Medi-Cal
• Supplemental Nutrition Assistance Program (Food Stamps or SNAP)/CalFresh
• Supplemental Security Income
• Federal Public Housing Assistance
• Bureau of Indian Affairs General Assistance
• Tribally-Administered Temporary Assistance for Needy Families
• Food Distribution Program on Indian Reservations
• Tribal Head Start
• Veterans and Survivors Pension Benefit

If you meet one of these eligibility criteria, apply and then await approval within a few days.

Assurance Wireless Free Phone

Assurance Wireless through the ACP (Affordable Connectivity Program) provides free Android phones to eligible citizens. The eligibility criteria for a free Assurance Wireless ACP phone are similar to the lifeline plan. Ensure that you meet them or are within the poverty limit for the process to be a lot smoother. The best is being part of the government assistance like food programs and can prove that.

Assurance Wireless Free Phones

• ALCATEL ONETOUCH Cinch
• ANS Rapidz
• ALCATEL Dawn
• ANS UL40
• ANS Wiko
• Wiko Life 2
• Wiko Life 3
• Coolpad Avail
• Coolpad Haylo
• Coolpad Illumina
• Coolpad Legacy GO
• Coolpad Legacy SR
• Kyocera Hydro Reach
• L51
• Moto G Pure
• Moxee™ m2160
• REVVL®4
• REVVL®4 Plus
• Schok Volt SV55
• Unimax U673c
• Unimax U683CL
• Unimax693
• Unimax696CL
• ZTE Prestige^TM 2
• ZTE Quest
• ZTE Quest^TM Plus
• ZTE Tempo^TM X

The free phone that you will receive carries depending on availability.

Assurance Wireless Prepaid Plans

When out of the 10 GB of data awarded for free, you can buy more data. Statistics show Americans use about 15GB of mobile data. $20 is the best deal to add to your Lifeline plan.

Assurance Wireless Compatible Phones

Assurance Wireless is compatible with phones that support LTE bands 2, 4, 12, 25, 26, 41, 66, 71 and 5G bands: n41, n71, n260, n261.

Check your device specifications, and under mobile networks, you will find the supported LTE and 5G bands.

Assurance Wireless Phone Replacement

Assurance Wireless phones come with a 1-year original equipment manufacturer warranty. If the device malfunctions, call customer service at 1-888 321-5880 for a replacement device.

If the device is stolen, call Assurance Wireless customer service at 1-888 321-5880 and be sure to have details about your account with you as they will require it to verify you and proceed where necessary. They will arrange for a replacement phone.

To activate your Assurance Wireless phone, call 611.

Assurance Wireless Coverage Map

Assurance Wireless runs on T-Mobile network infrastructure to provide its services. Set up Assurance Wireless APN for the fastest 4G and 5G internet.

The coverage map below provides a possibility to zoom to your location and see the available network. You can alternatively enter your ZIP code, city or state to view network coverage.

Assurance Wireless Customer Service

To contact assurance Wireless customer service, call 1-888 321-5880. You can also find Assurance Wireless on Twitter and Facebook. The phone call is free of charge.