NewPhone Wireless is a Mobile Virtual Network Operator( MVNO) that operates in the united states. It is part of the Federal Government-sponsored Affordable Connectivity Program (ACP) that provides free data, calls, and texts to eligible people. NewPhone Wireless provides both Lifeline and ACP free phone services. NewPhone Wireless partnered with AT&T Network to provide 4G LTE and 5G networks.
NewPhone Wireless service is an FCC licenced Eligible Telecommunication Carrier (ETC) owned by HTH Communications, LLC. The four brands under this umbrella are AirVoice Wireless, Airtalk Wireless, NewPhone Wireless and Cintex Wireless.
NewPhone Wireless Lifeline, ACP, and EBB
Lifeline phone plan is a federal government initiative to connect people who cannot afford to settle their phone bills or are part of a special needy group. It can also include people who are below a certain pay group. It varies state by state based on different criteria. To qualify, the following criteria must be met
- other lifeline government assistance programs
- Low income
Affordable Connectivity Program (ACP) is a program that provides smartphones and phone plans to specific groups of people for education, Medicaid and other reasons. The ACP Qualification Criteria are specified by the FCC. They include
- Low-Income internet program
- Receive a federal Pell Grant
- Federal Public Housing Assistance
- Supplemental Security Income (SSI)
- Veterans Pension or Survivor Benefits
- or Lifeline;
- Bureau of Indian Affairs General Assistance
- Tribal TANF
- Food Distribution Program on Indian Reservations
- Tribal Head Start
NewPhone Wireless provides both Lifeline and ACP plans.
Emergency Broadband Benefit (EBB) program is an FCC Program that was planned to aid low-income households to get through the pandemic. The program includes cell plans and smartphones for eligible people.NewPhone Wireless is part of the EBB program.
Lifeline and ACP Plan Application
NewPhone Wireless users can subscribe to Lifeline Plan, ACP Plan or a combination of the two. The best plan is a combination of the two as you get the best of both worlds.
The Most Valuable
Lifeline & ACP Combo
Free iPhone 7, iPhone 6 Plus, Galaxy S8, and more
Free Basic Smartphone
Unlimited talk in Canada, Mexico, and certain countries in South America
NewPhone Wireless Free iPhone and Android Device
If you meet the qualification for the ACP program, you can apply to receive a free iPhone or Android device. Some smartphones available through the ACP program are
- iPhone 7
- Samsung Galaxy S8
- OnePlus N200 Nord 5G
- Samsung Galaxy S9
- Google Pixel 3XL
- Samsung Galaxy Note 8
More ACP smartphones from recognized brands are also available.
It takes 20 – 30 minutes for approval though it can take 3-4 days for some special cases. Free phones will begin shipping 7-10 days after approval.
NewPhone Wireless Phone Upgrade
You can also upgrade to a modern subsidized smartphone like the Apple iPhone 12 Pro, Apple iPhone 11 Pro Max, OnePlus 7T Pro 5G McLaren, OnePlus 8T Plus 5G and more.
The smartphones available are subsidized by between $100 – $250.
NewPhone Wireless Network Coverage
NewPhone Wireless uses the AT&T network infrastructure to provide its services. AT&T has one of the widest 4G LTE and 5G networks in the united states. Set up the appropriate NewPhone Wireless APN internet settings to take advantage of the fastest network.
The map below shows the network coverage. Scroll around or enter your ZIP code to see availability.
The map is AT&T Reseller coverage map.
NewPhone Wireless Customer Service
You can contact NewPhone Wireless customer support by calling +1 (855) 204-3667 or emailing them directly at [email protected]. They are also available on social media. @newphonecom on Twitter, NewPhone Wireless on Facebook and NewPhone Wireless on YouTube. They’re available Monday – Friday from 8:00 a.m. – 8:00 p.m. CST.
NewPhone Wireless Location
NewPhone Wireless Google Maps location of the headquarters in Houston, Texas.